| How does it work? |
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You must be qualified in your chosen profession, and 18 years old or over. Then you attend an interview in your country (see website for interview dates/venues worldwide). We are unable to offer telephone interviews. If you are successful, advise your interviewer when you are available to start training. Training Dates are then discussed with the head office, and a Starter Pack is sent to you with an allocated Training Date according to the needs of the business. |
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| Qualifications |
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| Q. |
Is it necessary to be graduated, certified or licensed prior to applying on line? |
| A. |
You must be certified within your chosen profession. It is also beneficial, but not necessary, to have work experience within your trade. Please see the qualifications section of this website. |
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| Q. |
I will not have my final certificates before attending the interview, is this OK? |
| A. |
Yes, but you will definitely need proof of qualifications before you attend training. |
| Q. |
What does Qualifications Required mean? |
| A. |
This section explains the qualifications required before applying online to Steiner. Steiner staff are already trained within their profession. When joining Steiner, we train you in our treatments, special techniques and products. |
| Q. |
I am a nail technician, can I use my electric file on board? |
| A. |
Sorry, no, all nail extensions are performed manually. |
| Q. |
I am a barber, but I cannot do wet shaves, is this OK? |
| A. |
Yes, as long as you are prepared to learn shaving techniques during training, as you will be required to do this onboard ship. |
| Q. |
Hairdresser/barber/nail technicians only – will I need to bring a model? |
| A. |
Yes,all hairdressers are now required to bring a model with them to their interview. |
| Q. |
I am attending an interview in Manchester, can you give me directions? |
| A. |
Please always call the hotel directly for directions, this advice is the same for all our Regional Interviews around the UK. |
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| Documents |
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| Q. |
Am I required to have a passport before applying? |
| A. |
Everyone is required to have a passport, not necessarily at the time of the interview, but certainly prior to obtaining visas and traveling. |
| Q. |
What do I need to send Steiner? |
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Please sign and return the Acceptance and Terms Letter and Pages 4-12 in your Starter Pack, along with a copy of your passport details. Once you have obtained the C1/D visa, please send us a copy, along with your Police Check, if you have received it. |
| Q. |
I am not a UK citizen, can I get my C1/D in London? |
| A. |
Please call the American Embassy and ask them the question, their number is +44 (0)9055444546. |
| Q. |
Where do I get all the forms for the C1/D visa? |
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You must apply on line; call the American Embassy for information +44 (0)90-42450100. If you are a USA/Canada citizen, no visa is required. |
| Q. |
I am having problems filling the application form out for the C1/D visa? |
| A. |
Please call the American Embassy for advice. Their number is in your Starter Pack. |
| Q. |
I am wondering where I go to get my Sea Survival certificate? |
| A. |
If required, you will do this in training, but usually it is done onboard the ship. |
| Q. |
I am a beauty/massage therapist, what do I wear to do my trade test, if I haven’t got a uniform? |
| A. |
Something smart but comfortable, like a track suit. |
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What is HPA? |
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HPA is Help with Personal Assistance, and they will help you to get your Criminal Background Check. However, they can only assist those people living in the UK or Ireland. |
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| Monies |
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| Q. |
Does the Academy cost money? |
| A. |
Costs involved at the Academy are as follows:
| C1/D VISA |
£63 |
| MEDICAL |
£220 |
| UNIFORMS |
£120 approx. |
| AIRPORT TAX |
£50 |
| FACILITIES FEE |
£275 |
| HOTEL |
£60 approx. |
| POLICE CHECK |
£50 (UK cost) |
| COST OF RETURN FLIGHT TICKET (if non UK/European/USA/Canada) |
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| Q. |
How much money should I bring? |
| A. |
Enough for the expenses listed in your Starter Pack, plus money for socializing (you know how much you spend socializing!). |
| Q. |
Do I pay for the YMCA? |
| A. |
Steiner pay from the day before your training, to cover the time you are in training. Any extra nights are at your cost, and you must not book more than 3 extra nights accommodation, prior to your Training Date. |
| Q. |
Do I have to pay the Maritime Fee and other things on my first day? |
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The Maritime Fee, uniforms and medical must be paid on the first day. |
| Q. |
Who do I make the bankers draft out to for the Maritime Fee etc? |
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Bankers draft made payable to Steiner Training Ltd. |
| Q. |
Do I have to pay for my medical and Maritine Fee on the day of the interview? |
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No you will need to pay on your first day of training. The information contained in the Interview Package is for guidance only. |
| Q. |
Do you have any price lists for the products and treatments on board ship? |
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You will find all this information out during your Retail Class when you are in training. |
| Q. |
What is the salary? |
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This will depend on your profession, although most salaries are commission based on sales and services. More information is given at interview stage. |
| Q. |
Will I be paid in cash? |
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Whilst onboard, your tips and retainer are paid in USA currency. Commissions are paid by cheque, which the Manager can cash for you. Your final commission cheque will be sent to your home. |
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| Medicals |
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| Q. |
Can I get my medical done in the UK, or can my GP do the medical for me? |
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If you were recruited in the UK, Ireland or America, Dr. Levy must perform the medical when you are in training. |
| Q. |
Will I need any injections? |
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If necessary, these will be given to you during training. |
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| The Academy |
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| Q. |
If I am successful, when do I start training? |
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This will depend on available training dates. |
| Q. |
How long do you have to train at the academy? |
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This will vary from 1 – 12 weeks, depending on training and positions available. |
| Q. |
Which airport should I fly into? |
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Heathrow or Luton are more convenient than Gatwick. Please refer to the contact section of this website where you will find recommended routes, trains and taxi numbers. |
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Will I be escorted from the airport to the YMCA? |
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No, you must make your own way to the YMCA. |
| Q. |
Do you provide meals? |
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All meals are provided at the YMCA and the Training Academy during your training. |
| Q. |
I live quite close to the Training Academy. When I get my ship, can I go home and collect my things to take with me? |
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No, you must come into training, ready to go. You may not get enough notice to go home to pick up things. |
| Q. |
Can I bring my car to training and the YMCA? |
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No, we would advise you to leave it at home. The YMCA charge for parking, and everyone travels by bus to the Training Academy. |
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Do I have to get a return ticket? |
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Yes, if you are not a UK or European citizen. You do not require a return ticket if you from the USA or Canada. |
| Q. |
I understand that beauty/massage therapists need to bring a “fob watch” into training and onboard the ship. Where can I get one? |
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In the UK, you can purchase them from any ARGOS store. |
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| The Ship |
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| Q. |
What is the maximum weight allowed and what kind of suitcase shall I bring? |
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The maximum weight allowance is 20 kilos, and 5 kilos for hand luggage. We would suggest you only bring one suitcase as you alone will be carrying it to the ship, and once there, you will need to store this in your limited cabin space. Any type of case is acceptable, but it is advisable to find one that squashes down. |
| Q. |
Can I go to the same ship as my friend, or choose my own ship? |
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Consistent with our policy, the Academy will determine your ship assignment based on your experience and training. |
| Q. |
Can Steiner place me on the same cruiseline as my partner, who works within another profession? |
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It is not company policy to place couples on the same ship. In addition to this, berthing availability makes it difficult to place couples together, and each cruise line is allocated a separate amount of cabins that they need to fill with their own staff. |
| Q. |
How can I see my family during my contract? |
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Some ships offer discount cruises that may apply to family members; however, most cruise ships do not offer this privilege. |
| Q. |
How can I contact my family once onboard the ship? |
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You can email and telephone from port. Some ships provide email facility and telephone, but this may be costly. Finally, you can send and receive post from the ship. However, you must provide the address of the Port Agent for your family / friends once you are onboard the ship. |
| Q. |
How long are the contracts? |
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The first contract is 9 months long |
| Q. |
Can I come home during my contract? |
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NNo, your contract at sea will require you to be out of the country for a 9 month period. |
| Q. |
When I join my ship, do you only pay for the flight? |
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Yes, Steiner only pay for your flight to the ship and your flight back to the UK on completion of your contract. You are responsible for any hotel costs and transfer costs. |
| Q. |
Can I take my laptop on board ship? |
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Please leave it at home, as you are not covered by any insurance policy for laptops, or any personal items. So, if it is valuable or sentimental to you, leave it at home. |
| Q. |
What is wet dock? |
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This is when the ship is in port for a short length of time for repairs. |
| Q. |
Will I be escorted to the ship? |
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No, you will be given clear travel information, and you must travel to the ship on your own. |
| Q. |
Do you provide insurance when traveling to the ship? |
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No, Steiner only provide medical insurance cover when you are actually onboard ship. For travel insurance to the ship, please contact Global Link International on 01353 699082. (UK number). |
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